Ideaquoty WARRANTY POLICY
Thank you for choosing Ideaquoty. We take pride in the quality and craftsmanship of our apparel. This warranty outlines our commitment to ensuring your satisfaction with your Ideaquoty products.
What is Covered:
This warranty covers manufacturing defects in materials and workmanship under normal use for a period of [Specify Duration, e.g., 30 days, 90 days] from the date of original purchase. This includes issues such as:
- Seams coming undone.
- Faulty zippers or buttons.
- Color fading or bleeding beyond normal wear.
- Other material flaws present upon arrival.
What is Not Covered:
This warranty does not cover damage resulting from:
- Normal wear and tear (e.g., fading, pilling, minor shrinkage).
- Accidental damage (e.g., tears, snags, spills).
- Improper care or washing (failure to follow garment care instructions).
- Alterations or modifications made after purchase.
- Items purchased from unauthorized retailers.
How to Make a Warranty Claim:
- Please contact our customer service team at [Your Customer Service Email Address or Phone Number] with your proof of purchase (e.g., order confirmation, receipt) and details of the issue.
- Please provide clear photos of the defect.
- Our customer service team will review your claim and may request additional information.
- If your claim is approved, we will, at our discretion, offer a repair, replacement with the same or a comparable product, or a refund for the original purchase price.
Our Commitment:
At Ideaquoty, we strive for excellence. This warranty is in addition to your statutory rights and is intended to provide you with peace of mind when purchasing our garments.